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Art jewellery

Refunds & Exchanges

We really hope that you are happy with your purchase. If for any reason you are not completely satiesfied, you may return unworn and undamaged item/s for exhange (to the equivalent value) or refund your item/s (minus shipping cost) within 14 days of receipt. You have 14 days to return the item/s once you have cancelled it.You as the buyer are responsible for the return shipping expenses and ensuring the package arrives back to me safely. If the product returned is not in fully resalable condition or the original packaging has been lost, we reserve the right to refuse an refund or exchange on the item.

We are unable to accept returns or exchanges on custom made items and earrings for hygiene reasons.

Refunds are processed and issued to your account within 14 working days from when the return is received.

If you have any questions regarding refunds & exchanges, please contact us on info@agnetabugyte.com.