Ordering online
Payments are processed securely via PayPal, debit or credit card. I accept all major international debit or credit cards, including Visa, MasterCard and American Express, which will all be securely processed through Paypal. When a payment has been taken you will receive an email confirming your order has been placed.
Delivery services
Delivery options:
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UK – Special Delivery – tracked & signed.
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Europe & International – Royal Mail tracked & signed.
Tracking your order
Once your order is dispatched, you’ll receive an email with a tracking number so you can follow your order.
UK orders
Free – 2-5 working days.
A signature will be required for all UK shipments at the time of delivery, so please state a delivery address where someone will be present to receive it. In the event that nobody is available to receive your item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection Post Office depot.
Delivery to European destinations
Free – 5-10 working days.
Delivery to international destinations
Free – 14-21 working days.
Customs, tax and duties
Deliveries outside the UK
Any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of the customer and have to be paid on delivery of your order.
These charges are set by the customs authorities of the destination country and you may also need to provide additional information to clear your order. Please contact your local customs authority for more information.
How your order will arrive
Your order is carefully packaged in a branded Agneta Bugyte jewellery box, protected within a discreet outer parcel.
*Your order will be dispatched in a few days. But if you need something sooner, or by a specific date, please email me at info@agnetabugyte.com (with your order reference) and I will do my best to process the order in time for when you need the item.