Jewellery care & repair

Please note that each piece is hand made by Agneta Bugyte and therefore is unique. Slight variations in form are part of the unique character of the piece. The purchaser is responsible for the care of the piece. See care instructions below for specific jewellery care.


Jewellery needs to be cared for; it requires proper care and attention to preserve it in its original condition. Air pollutants, dust, perspiration, perfumes, oils and other natural elements can dull the appearance of precious metals and gemstones. Jewellery will lose its lustre if not properly cherished. It is critical that you properly care for your jewellery to keep it looking in pristine condition. Proper jewellery care includes being aware of how you wear it, clean it, and store it.

Remove your rings and bracelets when washing your hands or applying hand cream. Remove your jewellery when cleaning, showering, doing exercise or playing sports. Remove earrings when your hair is being styled or coloured to keep them from getting caught in combs or brushes. Put jewellery on after applying cosmetics, perfume, lotion, hair products and other chemical substances that can be corrosive. Jewellery should be the last thing you put on and the first thing you take off.



After wearing, apply diluted dishwashing detergent to a clean cotton cloth and wipe your silver jewellery to help prevent any tarnishing and also to clean off any oil and dirt from the piece. Rub the piece in one direction, avoid circular motions.

Dry completely before storing. We do not recommend the use of silver polish or silver dip.

Patina is a natural sheen that develops on silver that has both been cared for and well used, by long exposure to open air. A chemical application of Liver of Sulphur is applied to my jewellery to give a fine patina finish. The silver is instantaneously patinated and achieves a blackened colour. Patinated silver is affected by wear, moisture, and oils in the skin and will fade over time. Take extra care to keep these pieces dry to extend their finish.

For matt, brushed silver surfaces use a soft bristle toothbrush. Dishwashing detergent and warm water keeps that texture clean and bright. Brushed silver alone can be touched up with any type of abrasive pad – this will revive a brushed finish that has lost its lustre.

To clean gold jewellery dilute dishwashing detergent with warm water and soak each piece for a couple of minutes. Gently clean your item by using a soft bristle toothbrush. Rinse your jewellery under warm running water and dry with a soft cloth. Dry your jewellery completely before wearing it again.



Protect your silver jewellery by wrapping it and storing it in a cool, dry and airtight place, keeping individual pieces separate to avoid scratching.



I am committed to providing quality and value on the products I sell, with a risk-free 100% satisfaction guarantee.

I take pride in providing a continuous premium service, including care and repair, complimentary renewing of the patina, repolishing and a full lifetime warranty. (Limitations – the free lifetime warranty is not valid for pieces that have not been properly worn or looked after; nor is it valid for physical damage.)



Jewellery should be professionally cleaned and inspected once a year. We are offering cleaning and renewing of your piece once a year at no cost for jewellery that has been looked after, correctly worn, and loved.

This complimentary service is offered over the lifetime of your jewellery and not only ensures that your jewellery is routinely cleaned and inspected once a year, it also includes a renewing of your piece including reapplying patina and polishing annually at no cost within the limitations above.

With proper care, your Agneta Bugyte jewellery will retain its beauty and character for many years to come. Contact us to arrange cleaning or renewing of your jewellery.



All products have a lifetime warranty. If anything breaks we’ll fix it or send you a new one, without charge.
We ensure that our craftsmanship is to the highest standards and all items made by Agneta Bugyte are repaired without charge, within our usual limitations.

(Limitations – the free lifetime warranty is not valid for pieces that have not been properly worn or looked after; nor is it valid for physical damage.)

Please contact us before sending your item, and make sure to send it via an insured shipping method, to:

Agneta Bugyte
The Thatch
20 Ashbury Grove
Week St Mary
EX22 6XS

Remember that jewellery is for decoration and should be treated like an exclusive item.

If you have any questions regarding cleaning, polishing or restoring your jewellery, please contact us on